Jumbo Tech's support devision is staffed by Technical Support Engineers who have extensive experience in using and troubleshooting inclose products and other popular 3rd party products. We are committed in providing the highest level of support for our customers and partners. Should you encounter a problem or need an answer to a question, please e-mail or call us directly.

Technical Support
support@jumbo-tech.com

When contacting our Technical Support Devision, please be prepared to answer the following questions. These questions were designed so our support staff can better handle your request; please use this guide for all e-mail and phone requests.

1. Company and contact name 2. A phone number and an e-mail address 3. Product/s Part number and Serial number 4. Problem/issue type 5. Description of the problem: Including steps to reproduce the problem Environment or background information Operating System/Version

Head Office

Address: 4F, No.195, Nanjing East Rd. Sec.3, Taipei City, Taiwan 10487 (R.O.C.)
TEL: +886-2-2545-9176
FAX: +886-2-2545-9919
Sales: sales@jumbo-tech.com

H.K. Branch office
Address: Flat 1D. 15/F woodview court Kunglok Rd., Kowloon, Hong Kong
TEL: + 852-98346033
FAX: + 852-27979693